Frequently Asked Questions
WHEN CAN I MOVE IN?
IF THERE IS A STORAGE SPACE AVAILABLE YOU CAN MOVE IN ANYTIME, SPECIAL ARRANGMENTS CAN BE MADE SO THAT YOU CAN EVEN MOVE IN 24/7.
HOW LONG DO I HAVE TO LEASE?
WE RENT UNITS ON A MONTH TO MONTH BASIS, WITH A 30 DAY NOTICE FOR MOVE OUT.
WHAT ABOUT INSURANCE?
WE OFFER A RENTERS POLICY AVAILABLE IN DIFFERENT LEVELS, AT MOVE-IN OR ANYTIME LATER.
HOW DO I GET THROUGH THE SECURITY GATE?
YOU WILL RECEIVE YOUR OWN PASS CODE OF YOUR CHOICE TO ENTER IN THE KEY-PAD THAT ALLOWS YOU IN BETWEEN THE HOURS OF 6:00am AND 10:00pm 365 DAYS A YEAR. SPECIAL 24 HOUR ACCESS IS AVAILABLE IF SPECIAL CIRCUMSTANCES ARE NEEDED.
HOW CAN I MAKE PAYMENT ON MY UNIT?
IN PERSON, ONLINE, US MAIL, OR AUTOMATIC WITHDRAWAL FROM CREDIT CARD/SAVINGS/CHECKING ACCOUNTS. WE ACCEPT CASH, CHECKS, VISA, MASTERCARD, AND DISCOVER FOR STORAGE.
CAN I STOP BY AND VIEW THE FACILITY?
ANY TIME THAT WE ARE OPEN, M-F 9:00am TO 5:00pm AND SAT. 9:00am TO 2:00pm
DO I NEED TO BRING MY OWN LOCK?
BRING YOUR OWN LOCK OR WE HAVE THE HIGH SECURITY DISC LOCKS AVAILABLE AT A LOW PRICE
DO YOU HAVE CARTS OR DOLLIES AVAILABLE FOR MY USE?
YES, WE HAVE APPLIANCE DOLLIES, HAND-TRUCKS AND FLAT FURNITURE DOLLIES AVAILABLE.
ARE THERE ANY ADDITIONAL FEES?
WE REQUIRE A $25.00 SECURITY DEPOSIT THAT IS REFUNDABLE AFTER MOVE OUT, PROVIDING THE UNIT WAS LEFT CLEAN AND FREE OF DEBRIS.
ARE THERE ANY ITEMS THAT I AM NOT ABLE TO STORE?
TOXIC LIQUIDS OR MATERIALS, EXPLOSIVES, FLAMMABLE LIQUIDS OR STOLEN ITEMS, JUST ASK US.
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